MOVOPOP

Help and feedback

Create a little motion from your photo.

Contact MovoPop

Service operator: MovoPop.

Our support contact is being prepared before public release. Please do not send personal information through other apps or unrelated accounts.

Tell us what you tried and what happened. For a failed creation or pending cleanup, include its creation ID or cleanup request ID if available. Do not send passwords, access tokens, identity documents or private photos.

Video and GIF

Open a template to watch its example before choosing your photo. MP4 keeps the video’s sound. A GIF has no audio. Playbacks can be muted, so check the sound control and your device volume.

A creation is still processing

Return to My creations to check its status. An interrupted connection does not prove that generation failed. Check the existing creation before submitting the same photo again.

Purchases and plans

Use Restore purchases in the app’s plans page. If a purchase is waiting for delivery, use Retry pending delivery. Manage subscriptions with Apple. Request an Apple refund.

Your information

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